CCX.AI
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CCXai is an AI-driven customer communication platform that transforms business interactions with clients across various channels such as voice, video, SMS, email, and chat. Leveraging artificial intelligence, the platform automates routine tasks, offers real-time sentiment analysis, and provides actionable analytics to optimize customer interactions. With conversational AI and agent assist capabilities, CCXai enables businesses to enhance response times, customize customer experiences, and cut operational expenses while ensuring enterprise-level security. Retail, healthcare, and finance sectors notably gain from this comprehensive solution, which effortlessly integrates with existing CRM systems to streamline workflows and boost customer satisfaction through AI-enhanced engagement.
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Auralis AI is a sophisticated customer support platform driven by artificial intelligence, designed to automate and improve interactions with customers. Capable of autonomously managing up to 70% of inquiries, it offers immediate, round-the-clock assistance in more than 100 languages. Utilizing advanced AI models, the platform discerns customer intent, examines data, and delivers responses with situational awareness. Companies may implement Auralis AI to lower operational expenses, boost productivity, maintain consistent support quality, and expand their customer service capabilities without increasing workforce.
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The STRING tool is a data analysis platform designed to assist users in making informed decisions using their data. It enables users to inquire about their data, producing visualizations and insights that facilitate a better understanding of it. The platform offers access to data from various sources and permits users to link to additional data sources.
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Shopmate is an AI-driven virtual assistant designed to turn site visitors into purchasers. It offers natural language search, real-time intelligent insights to identify customer hesitations, and answers to frequently asked questions. Compatible with major e-commerce platforms through a simple one-click integration, it delivers up to 10 times higher ROI, boosts conversion rates by up to 130%, quadruples the number of items added to carts, and lowers the rate of cart abandonment.