GPT2Markdown
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The GPT2Markdown extension is designed to let users save their ChatGPT interactions in a single click, using the Markdown format. It includes an auto-labeling function by ChatGPT to name files and is open-source. Users can store the exported conversations in digital tools such as Notion or in a designated folder on an external drive. The source code is accessible on GitHub, and the tool requires only minimal permissions without collecting any user data.
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QueryPal is an AI-driven solution created to automate replies to customer support tickets, aiding businesses in cutting down first response times by 40%, enhancing customer satisfaction (CSAT), and lowering expenses. It effortlessly connects with existing support tools and systems, examining previous tickets and documentation to develop a knowledge model that automatically formulates responses for new tickets. This allows companies to manage higher ticket volumes without increasing staff, while also bettering essential metrics like average response time (ART) and reducing ticket backlog. Additionally, QueryPal offers an ROI calculator to project cost savings and efficiency gains from AI automation.
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Inline Help is a resource developed to boost customer service by providing knowledge base information directly within a website or app. It enables users to get immediate assistance through AI-powered tooltips, contextual help, and intelligent chatbot responses, all without requiring any coding. Moreover, it includes a unified widget for accessing different support tools and a simple ticket submission process. Companies may use Inline Help to enhance user experience, minimize support demands, and boost efficiency by offering instant, contextual help, allowing users to find answers before reaching out for assistance.
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PolyAI provides a customer-centric conversational platform for businesses, effectively handling over half of incoming calls and enhancing customer experiences. Their voice assistants, available in 10 languages, convert call centers into profit centers by managing inquiries around the clock, boosting customer loyalty, and delivering actionable insights for operational improvement. The platform seamlessly integrates with current technology infrastructures, offering real-time analytics, industry compliance, and tailored voice assistants for diverse applications. PolyAI's goal is to minimize wait times, improve customer satisfaction, and enable businesses to excel in customer service while ensuring security and compliance in highly regulated sectors.