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Cohere is a smart automation tool aimed at assisting customer service teams in resolving tickets more quickly while cutting expenses. Its features include AI that comprehends language beyond mere keywords, delivering solutions rather than just responses, along with analytics to detect potential problems and content voids. Additionally, it has AI capable of extracting knowledge from prior conversations and executing actions on behalf of customers. With Cohere, teams can typically realize a 60% self-service rate, a 3-day go-live period, and achieve a fivefold return on investment.

GapScout is an AI-driven tool designed to help businesses excel in their market through the analysis of customer reviews. It identifies major trends and opportunities, highlighting gaps that companies can leverage to establish themselves as solutions. By using real market feedback, businesses are able to make informed decisions to enhance their offerings, explore new opportunities, and maintain a competitive edge. GapScout delivers actionable insights quickly, saving businesses time and optimizing their sales potential. Its early access feature allows users to gain a preliminary understanding of customer preferences and market trends, enabling them to secure long-term industry leadership.

NeuronWriter is a tool designed for content optimization that leverages natural language processing (NLP) and analysis of Google search engine results pages (SERP) to assist users in crafting content optimized for search engines and aimed at specific user intents. It provides features like NLP-driven suggestions, content ideas, AI writing assistance, and content management to help users strategize and produce high-ranking content. Additionally, it includes a repository for organizing and storing content analyses, along with the capability to export tailored reports. NeuronWriter is offered in various pricing tiers suited for businesses, copywriters, and small agencies.