Tekst
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Tekst.ai is a tool designed to automate customer service by employing customized AI to handle routine issues. It can categorize, prioritize, and direct incoming tickets, enabling companies to enhance customer experiences using fewer resources. The tool seamlessly integrates with Salesforce, HubSpot, Zendesk, Outlook, and Zapier and provides custom integration options for other CRMs. Additionally, it can identify files and assist in prioritizing tickets, helping businesses to expand and optimize their support systems.
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