Twig

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Teamsync Software Inc.'s Twig AI tool assists customer support agents in responding promptly and precisely to customer queries. It reviews all of the company's documentation, knowledge bases, and previous support tickets, offering suggested responses with citations to maintain accuracy. Furthermore, it utilizes sentiment analysis to help agents identify potential risks in their responses. Lastly, Twig integrates with widely-used documentation and knowledge base products and anonymizes any personal identifiable information (PII) data.

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Paid
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ChatterKB is a platform driven by AI that enables users to interact with and derive insights from their uploaded documents and files. By leveraging natural language processing, it facilitates data conversations, information extraction, and the creation of visual representations such as charts and dashboards. Professionals and teams dealing with vast quantities of documents may find ChatterKB beneficial for swiftly locating pertinent information, collaborating effectively, and producing reports without manual searches, thereby possibly saving time and enhancing decision-making processes within organizations.
Freemium
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Stork is a collaborative platform designed for hybrid and remote teams, facilitating asynchronous work with the help of Artificial Professionals. It offers features like call recordings, voice and video notes, team alignment channels, casual watercooler meetings, and an integrated screen recorder for video storytelling. Additionally, it includes read and playback receipts for messages, video, and audio conferences.
Paid
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Direqt is an AI-driven chatbot platform that allows publishers to connect with their audience through customized, interactive dialogues on their websites. This tool lets publishers educate a chatbot using their content, and then integrate it across their site to boost site duration, generate additional revenue from ads or subscriptions, and boost user interaction and loyalty. By transforming passive content intake into dynamic conversations, Direqt offers publishers an innovative method to engage their audience, set their brand apart, and utilize chatbots to achieve their business goals.